Individual therapy

100% online

Sessions from £35

Concessions Available (£25-£30)

Our therapists

Our counsellors are real people, with different backgrounds, personalities and ways of working. They’re warm, curious and here to listen – not to judge or tell you how to live your life. Tears are welcome, but so is laughter, awkward silences, big feelings and not quite knowing what to say.

Our community includes both qualified counsellors and counsellors completing their clinical placement as part of their professional training. Whoever you work with, they’ve been carefully selected and interviewed, are appropriately trained, DBS checked, fully insured and a member of a recognised counselling or psychotherapy professional body.

Thinking

We like therapy to feel human

A human approach is important to us. Behind the scenes, though, we take the serious stuff seriously. Our counsellors receive regular supervision, CPD and ongoing opportunities to learn and develop. All counselling through ACN is clinically overseen by an HCPC-registered Clinical Psychologist.

We look after our counsellors with good supervision, ongoing learning and support. Because care works both ways.

So the therapy can feel relaxed and human, while everything supporting it is carefully thought through.

We’ll find your person

1.

You’ll start with a relaxed 30-minute online consultation so we can get to know you and what you’re looking for.

2.

Then we’ll match you with a counsellor whose experience, training and availability feel like a good fit.

3.

And if you meet them and think, hmm, not my person?
Tell us. No awkwardness. We’ll find someone else.

Sometimes we may feel you’d be better supported by a more experienced, qualified counsellor. If so, we’ll talk that through with you and explain your options.

The people who support your journey

These are the people who take the time to understand your needs, and who decide which of our counsellors is best placed to support you. You won’t need to choose — they will.

Our clinical Team

Ellie

Ellie

Founder

I’m an integrative psychotherapist, clinical supervisor and founder of ACN. These days, I oversee the bigger picture — shaping where we’re going, supporting our team and making sure we stay true to why ACN was...

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Aanuoluwapo

Aanuoluwapo

Clinical Lead

I’m an HCPC-registered Practitioner Psychologist with over six years’ experience across clinical practice, safeguarding and clinical governance. At ACN, I work as Clinical Lead and direct supervisor, helping to support safe, thoughtful clinical practice across...

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Martine

Case Management & Safeguarding Lead

I’m a trauma-informed counsellor, psychotherapist and clinical supervisor with over 18 years’ experience working with adults, children and young people. At ACN, I’m our Designated Safeguarding Lead, providing case management to our trainee counsellors and...

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Our assessment team

Suzanne

Suzanne

Assessor

I’m an NCPS-registered counsellor and my training is rooted in Transactional Analysis (TA). I previously worked as a counsellor within a hospice and now have my own private practice. I also work with the UK...

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Jen

Jen

Assessor

I’m a qualified Humanistic Integrative counsellor, with Transactional Analysis (TA) at the heart of my training, and I’ve been in private practice since 2022, working with both English and French-speaking clients. Before that, I worked...

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Hazel

Hazel

Assessor

I joined ACN in 2024, during the final year of my counselling training, and have been part of the team ever since. I think the counselling bit of me was probably there long before I...

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Our admin team

Jo

Jo

Placement Manager

I joined ACN in 2024 and pretty quickly felt like I’d found my people. I work closely with our counsellors, supporting them from their first steps into ACN and throughout their placement. No two days...

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Lisa

Lisa

Client Services & Allocations Coordinator

I joined ACN in April 2025 after more than 25 years working in administration. I’m naturally organised (I do love a list), positive and very much someone who likes getting things sorted and keeping everything...

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Your questions answered

It’s natural to have questions before starting counselling. We’ve answered some of the most common ones to help you feel informed and reassured before you begin.

How much does online counselling cost?

Our low-cost counselling is £35 per 50-minute session, with concessionary rates from £25-£30 for up to 24 sessions.

Counselling with one of our qualified counsellors is £50 per session.

How does your low-cost counselling service work?

Our affordable counselling is provided by counsellors in the clinical stage of professional training. They’re building the clinical hours they need to qualify, which means we can offer good-quality, longer-term counselling at a lower cost.

Our low-cost counselling is online and weekly, usually at the same time each week.

Lower cost doesn’t mean lower care.

What is a trainee counsellor?

Not someone who’s just started.

Our trainee counsellors have typically already completed around three years of counselling or psychotherapy training and are now seeing clients as part of their professional qualification.

They’re supervised, supported and still learning — as all good therapists are. You’re not their practice run.

What qualifications do your counsellors have?

We work with both qualified counsellors and counsellors in the clinical stage of professional training. As a minimum all our counsellors will have had three years of clinical training.

Our counsellors are appropriately insured, DBS checked, members of recognised professional bodies and receive regular clinical supervision alongside ACN’s clinical oversight.

They’ve also had at least 30 hours of their own personal counselling. We think knowing what it feels like to sit in the other chair matters.

How do I book an initial counselling consultation?

You can book a 30-minute online consultation through our website. The cost of this is £15.

You’ll meet with a qualified counsellor, but this isn’t a counselling session. It’s a chance for us to find out a little about you, what’s bringing you to counselling and what you might need.

It’s your space to ask questions too. No need to have it all figured out.

Life’s a lot sometimes. You don’t have to do it alone.