FAQ’s
We are a low cost counselling service and only charge £25 per 50 minute online session. If this feels unmanageable we are able to offer concessionary rates. Your initial 20 minute telephone or video consultation is free.
Each online session is 50 minutes. Sessions are held every week.
You are welcome to use our low cost counselling services for as little or as long as you like. Counselling is a very personal experience, so you are invited to have as many online sessions as you feel you need. We ask that you give two weeks notice if you plan to stop therapy, so you and your counsellor can have a meaningful ending.
Our online therapy sessions are available every day. Our first session time is 8am and our last is 8pm. We are also pleased to be able to offer low cost counselling sessions over the weekend on Saturday and Sunday mornings.
Research has clearly shown that for therapy to be as successful as possible sessions need to be weekly. Therefore, at the Affordable Counselling Network, we offer all our online sessions on a weekly basis. Normally you will see your low cost therapist at the same time each week. However, if you need to vary the times to accommodate work shift patterns we will endeavour to match you with a counsellor who is able to do this.
During the telephone assessment we are happy to discuss any preferences you may have, such as the sex of the therapist or their sexual orientation. We will then place you with a therapist that we think best fits your needs. We appreciate how important the client/therapist relationship is, therefore, if for any reason you struggle to form a positive relationship with your therapist please contact us and we will endeavour to place you with a new therapist.
We only charge £25 per 50 minute session. Your initial 20 minute telephone or video consultation is free of charge
Research has clearly shown that for therapy to be as successful as possible sessions need to be weekly. Therefore, at the Affordable Counselling Network, we offer all our sessions on a weekly basis. Normally you will see your therapist at the same time each week. However, if you need to vary the times to accommodate work shift patterns we will endeavour to match you with a counsellor who is able to do this
We understand that life can be unpredictable and there may be times when you are unable to make a session. We do ask that, if at all possible, you let us know in advance if you need to cancel. As we are a low cost counselling service less than 48hrs notice of cancellation will incur the full session fee.
During the telephone assessment we are happy to discuss any preferences you may have. This may include the sex of the therapist and/or their sexual orientation. We will then place you with a therapist that we think best fits your needs. We appreciate how important the client/therapist relationship is. Therefore, if you any reason you struggle to form a positive relationship with your online therapist, please contact us and we will endeavour to place you with a new low cost therapist.
All of you is invited into the therapy space, the bits of you you like and the bits you don’t. We offer a non-judgement online counselling space where you can talk about anything you wish to.
Yes. Our therapists are bound by a code of ethics, keeping the space confidental is an important part of what we offer. The only time confidentially would be broken is if we have a legal responsibility to do so, or if we believe there is a high level of risk to yourself or somebody else. Your therapist will explain in more detail during your first low cost counselling session together.
In our low cost counselling service most of our counsellors are trainees on clinical placement. All counsellors have to obtain 100+ hours of clinical placement before they qualify- similar to student doctors and nurses. We ask all our trainee counsellors to provide a ‘fit for placement’ letter from their training institute. All our low cost counsellors go through an interview process before joining the Affordable Counselling Network and have their work regularly supervised. They work to the highest ethical standards and are members of their relevant ethical body. In addition all our therapist have undertaken additional training to effectively and safely work remotely online.
Your therapist will send you a link , at least 3 hours before your session, to an online platform, often Zoom or Teams. Both these platforms are encripted for your protection. You will need a computer, tablet or smartphone and a stable internet/Wi-Fi connection. Ideally your device will have a camera. It is important that you are in a private, comfortable space when you meet with your counsellor. If you need instructions on how to use online meeting spaces please ask during your initial assessment , or anytime thereafter, and we can send you some additional instructions.
How many online counselling sessions you have is totally up to you and will depend on what you are hoping to gain from therapy and your presenting issues. Some clients feel 6 sessions are enough, often other clients have upwards of 24 sessions. We will be here to support you for as long as you want.
Please feel free to contact us: hello@affordablecounsellingnetwork.co.uk and one of our team will get back to you within 24hrs.
Telephone us on 01892 24 20 20
Alternatively you would be welcome to send us a message via the contact form.
