- 1-2-1
- Weekly
- 50 mins
- Online
- £30 per session
- Consessons available
Next Steps
After your Initial Consultation
We will email you a digital
Counselling Agreement
1. Check and approve your Counselling Agreement
After your initial consultation, we’ll email you a digital Counselling Agreement.
You can read through it in your own time, sign it by typing your name, and confirm your payment details when you’re ready. We won’t take any payment until you’ve been introduced to your counsellor and agreed a start date and time together.
If you don’t see the email, it may be worth checking your Spam or Junk folder.
2. Meet You Counsellor
Once your agreement is completed, we’ll take care to match you with a counsellor who feels like the right fit for you. We usually introduce your counsellor within a week, but this can take a little longer depending on your availability and individual needs.
Your counsellor will then be in touch by email to suggest some session times, using the availability you shared during your consultation.
3. Arrange your weekly session time together
Counselling sessions usually take place on the same day and at the same time each week, with your counsellor reserving this space especially for you. For this reason, we ask that you only agree to a session time you’re able to attend each consistently.
If you work shifts or need more flexibility, please let us know — we’ll do our best to match you with a counsellor who can accommodate this.
Your counsellor will provide the online meeting link, and you’ll receive reminders ahead of each session.
Counselling Fees
Sessions are paid for weekly in advance, and you’ll only ever be charged for sessions that are booked — there’s no subscription or ongoing fee. A receipt will be provided for each payment.
The standard fee is £30 per session. We also have a small number of concessionary fee places available for those who would otherwise be unable to access counselling.
If you need to cancel a session or take a break, giving at least one week’s notice means you won’t be charged.
If anything feels unclear or doesn’t seem right, please don’t hesitate to contact Lisa — she’ll be happy to help.