Service Limitations

To access the service, you will need to be:

This service is unable to support clients with:

We have a duty of care to our clients and counsellors to provide a safe and ethical service. As counsellors, it is also an ethical requirement for us to work within our areas and levels of competence. As most of our therapists are trainees on clinical placement, we are not able to offer counselling to clients with severe and complex presentations.

If the Affordable Counselling Network is not suitable for your counselling needs, there are other sources to find a counsellor, including BACPNCPS or the Counselling Directory.

Crisis Support

If you are in crisis and need immediate help, you can go to your nearest Accident & Emergency unit. There are also 24/7 emergency support services you can access by phone, online or text.

We have links to some Crisis services on our Emergency Contacts page, including for children and young people.

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